Principal Product Quality Engineer

About SimpliSafe

We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don’t just want you to work here. We want you to grow and thrive here. 

We’re embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday and Wednesday, working together in person and choose where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done. 

Why are we hiring?

Well, we’re growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure. 

What You'll Do

SimpliSafe is seeking a Principal Product Quality Engineer to help drive the development and manufacturing for our award-winning wireless/IoT home security system. This role will be a critical part of the end-to-end Quality Management team, helping to drive quality into our design and supply chain throughout the life of our products.

Primary Responsibilities Include

• Responsible for NPI quality, manufacturing quality, and field quality improvement initiatives.
• Drive systematic improvements into development and manufacturing during the product life cycle.
• Apply DFMEA and PFMEA methodologies to identify risks and implement solutions.
• Establish end-to-end product quality measurements and KPI’s across suppliers, contract manufacturers, warehouse, and customers.
• Prepare all new product prototype builds and ensure designs meet performance goals.
• Develop and execute quality plans for all new products in collaboration with contract manufacturers and suppliers. 
• Develop and oversee execution of product reliability test plans to validate new products.
• Develop ongoing reliability test plans for products and continuously review data to ensure quality levels are met. 
• Support a data-based field quality detection process and determine root causes of field issues.
• Work with product and engineering teams to create usage models for new products.
• Engage Asian-based QE staff to monitor production, audit factories, and support incident investigations.
• Mentor junior staff and build recommendations for management to improve operational efficiency and develop robust Quality systems
  

What You'll Bring

• 10+ years in the manufacturing and development of products.
• Bachelor’s Degree in Engineering, or proven track record in a matching role.
• Data-driven and results-oriented approach to problem solving.
• Broad experience with quality improvement methods including Design of Experiments, statistical process control methods, Lean/Six Sigma, root cause analysis.
• Experience implementing FMEA and DFM methodologies into the development life cycle.
• Leadership of and strategic experience in developing new quality processes and procedures.
• Experience with reliability methods and quality statistical sampling.
• Experience working with external manufacturers and traveling to manufacturing sites. 
• Ability to travel internationally 5-10%

Nice-to-haves

• Consumer electronics industry
• Master’s degree in Mechanical/Electrical/Industrial Engineering or MBA
• Project management experience
• Experience with Asian manufacturing
• Manufacturing, supply-chain readiness assessment
• Quality Management and Continuous Improvement systems (TQM, LSS, etc.)

What Values You’ll Share

• Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.
• Aim High - Always challenging ourselves and others to raise the bar.
• No Ego - Maintaining a “no job too small” attitude, and an open, inclusive and humble style.
• One Team - Taking a highly collaborative approach to achieving success.
• Lift As We Climb - Investing in developing others and helping others around us succeed.
• Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.  Likewise, we are committed to full support of qualified individuals in hiring and employment. In keeping with this commitment, we will work with qualified individuals with disabilities to assess whether a reasonable accommodation may be provided to perform the essential functions of their role, absent undue hardship. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact careers@simplisafe.com.