Sr. Director, Program Mgmt + Strategy - Ops / CIO

About SimpliSafe

We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don’t just want you to work here. We want you to grow and thrive here. 

We’re embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday and Wednesday, to work together in person, and teams can choose where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done.

Why are we hiring?

Well, we’re growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure. 

What You’ll Do:

SimpliSafe is seeking a Sr. Director, Program Management & Operations Strategy. This position will have responsibility for program management of critical initiatives across the Enterprise Systems, Information Security, Manufacturing & Supply Chain, Quality, and Inbound & Outbound Logistics. You will build and lead a team of TPMs in driving critical programs, aligning cross-functional teams, and proactively unblocking obstacles by solving complex challenges. Reporting the Chief Information Officer, the Sr. Director, Program Management & Operations Strategy is a newly created role and a unique opportunity to build scalable solutions as we evolve to a global $1BB plus company and beyond.

Primary responsibilities include: 

  • Act as an advisor and partner to the CIO, stepping up to fill key gaps and opportunities across the organization, managing ad hoc projects and analysis, program management priorities and initiatives.
  • Partner across Enterprise Systems, Information Security, Manufacturing & Supply Chain, Quality, and Inbound & Outbound Logistics on efficient operational processes including planning, optimization, execution and performance reviews
  • Partner with leadership to help define strategies and set priorities, based on value creation potential and opportunity size.
  • Drive the annual business planning and prioritization process and work closely with the executive leadership team to shape strategic priorities
  • Own dashboards and reporting for the organization partnering closely with key stakeholders across the business.
  • Build connections with key leaders across the company to enable strong communication and collaboration

What You’ll Bring: 

  • Master's degree or equivalent practical experience.
  • Deep Experience with stakeholder management.
  • Diverse experience across the engineering and operations domain.
  • Ability to create effective relationships, influence, and collaborate at all organizational levels.
  • Ability to take initiative and work on a team.
  • Ability to take complex, ambitious topics and create compelling narratives for different audiences.
  • Excellent communication, problem-solving, strategic, and analytical skills with excellent business judgment.

What Values You’ll Share:

  • Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.
  • Aim High - Always challenging ourselves and others to raise the bar.
  • No Ego - Maintaining a “no job too small” attitude, and an open, inclusive and humble style.
  • One Team - Taking a highly collaborative approach to achieving success.
  • Lift As We Climb - Investing in developing others and helping others around us succeed.
  • Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.

We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact





Sr. Director, Program Mgmt + Strategy - Ops / CIO


Boston, MA