Sales Training Facilitator

About SimpliSafe

We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don’t just want you to work here. We want you to grow and thrive here. 

We’re embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our office on two core days, typically Tuesday, Wednesday or Thursday, to work together in person, and teams can choose where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done.

Why are we hiring?

Well, we’re growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure.

What You’ll Do

We are seeking a high-energy, dynamic, and engaging Sales Training Facilitator who is passionate about developing sales professionals. The ideal candidate will have a background in contact or call center environments and a proven track record of designing and facilitating impactful sales training workshops, with a strong focus on consultative selling techniques. This role is pivotal in ensuring the continuous growth and success of our sales teams, and the successful candidate will be responsible for new hire training and nesting, as well as ongoing upskilling and coaching in both group and one-on-one settings.

Primary Responsibilities Include:

  • Sales Training Workshops: Help design and conduct engaging, high-impact sales training workshops that focus on consultative selling, objection handling, product knowledge, and other relevant sales skills.
  • New Hire Onboarding: Create and deliver comprehensive onboarding programs for new sales hires, ensuring they are well-prepared to contribute to the team.
  • Nesting Support: Provide hands-on guidance and support to new hires during their nesting period, helping them apply what they've learned in a real-world context.
  • Continuous Upskilling: Develop and deliver ongoing training and development initiatives to keep existing sales professionals at the top of their game.
  • One-to-Many Training: Use a one-to-many training model to address the training needs of larger groups, fostering a culture of continuous learning and development.
  • One-to-One Coaching: Provide personalized coaching and feedback to individual sales professionals, identifying areas for improvement and offering guidance for growth.
  • Performance Assessment: Assess the effectiveness of training programs and coaching sessions through performance metrics and adjust content and delivery methods as necessary.
  • Content Development: Collaborate with the training team to create and update training materials, including presentations, exercises, and other resources.
  • Stay Current: Stay informed about industry best practices, sales trends, and emerging technologies to ensure training content remains relevant.

What You’ll Bring

  • Proven experience in sales, preferably in a contact or call center environment.
  • A strong background in consultative selling and sales methodologies.
  • Demonstrated experience in designing and facilitating effective sales training programs.
  • Excellent interpersonal and communication skills.
  • High-energy, enthusiastic, and dynamic presentation style.
  • Ability to motivate and inspire sales professionals.
  • Strong organizational and time management skills.
  • Proficiency in using training and development tools and technologies.
  • A passion for continuous learning and helping others succeed.

Must be eligible for certification as an electronic security employee, which requires submitting your fingerprints to the Virginia Department of Criminal Justice Services (DCJS) for use in conducting a national criminal records search and a Virginia criminal history search and final certification approval from DCJS.

What Values You’ll Share

  • Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.
  • Aim High - Always challenging ourselves and others to raise the bar.
  • No Ego - Maintaining a “no job too small” attitude, and an open, inclusive and humble style.
  • One Team - Taking a highly collaborative approach to achieving success.
  • Lift As We Climb - Investing in developing others and helping others around us succeed.
  • Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.

We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact


Customer Experience


Sales Training Facilitator


Richmond, VA