Manufacturing Ops Lead

About SimpliSafe

We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don’t just want you to work here. We want you to grow and thrive here.

We’re embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday and Wednesday, to work together in person, and teams can choose where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done.

Why are we hiring?

Well, we’re growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure.

What You’ll Do

SimpliSafe is seeking a Staff Manufacturing Operations Lead to join the manufacturing organization of our award-winning wireless/IoT home security company. You will work with internal and external teams to lead activities in product and process development, continuous improvement and other strategic areas. In this role, you will be the voice of the manufacturing team, focusing on achieving manufacturing, quality, and supply chain deliverables, along with cost, quality and delivery goals. The ideal candidate has a project management foundation, experience in consumer products or electronics manufacturing, and a passion for building and improving standard work processes and tools.

Primary Responsibilities: 

  • Serve as the voice of the manufacturing and supply chain teams throughout the product life cycle 
  • Work closely with external JDM/CM partners and internal development teams to successfully transition NPI products into mass production by managing build schedules, material readiness, and production plans 
  • Lead Sustaining programs as accountable Program Manager, driving program delivery, tracking progress, and communicating costs, risks, and schedules to senior management 
  • Create and refine processes and tools to help SimpliSafe work better, including data collection methods, documentation and change control processes, and reporting of metrics/KPIs 
  • Drive continuous improvement both internally and at our partners 
  • Contribute to development of team long-term vision, strategy and road map

What You’ll Bring

  • 7+ years in the development and manufacturing of high-volume consumer electronics ● Strong process and planning skills with significant experience in project/program management 
  • Data-driven and results-oriented approach to problem solving 
  • Ability to communicate effectively across the organization; excellent written and verbal communication skills 
  • Strong ability to develop and foster partner relationships and a passion for working in collaborative environments 
  • Experience managing Asian manufacturing partners and traveling to manufacturing sites; ability to travel internationally 2-4 times per year 

Nice-to-haves:

  • Background in mechanical, electrical, or industrial engineering, manufacturing, or product development 
  • Project Management certification or equivalent course work 
  • Experience with refurbishment and repair processes 
  • Familiarity with stage gate processes

What Values You’ll Share

  • Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.
  • Aim High - Always challenging ourselves and others to raise the bar.
  • No Ego - Maintaining a “no job too small” attitude, and an open, inclusive and humble style.
  • One Team - Taking a highly collaborative approach to achieving success.
  • Lift As We Climb - Investing in developing others and helping others around us succeed.
  • Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.

We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact careers@simplisafe.com.

Department:

Manufacturing Operations & Logistics

Position:

Manufacturing Ops Lead

Location:

Boston, MA