Back to all careers

Sr. Director, Engineering & Operations Strategy

Who We Are

SimpliSafe is a leading innovator in the DIY security industry with one mission:  to make every home secure. We believe in democratizing home safety.  As our co-founder Chad Laurans aptly put it, “you shouldn’t have to ask permission to secure your home. You should be able to do it yourself.” 

SimpliSafe protects over 3 million Americans and we’re growing at a rapid pace. We pride ourselves in being daring innovators, humble cooperators, and data driven thinkers.  We go wherever the best idea leads us, work selflessly to get the best outcomes for our customers, and constantly analyze & reevaluate our efforts.  

The Job

SimpliSafe is seeking a Sr. Director, Engineering & Operations Strategy.  This position will have responsibility for SimpliSafe’s overall Engineering & Operations  Strategy and the program management of critical initiatives across the Engineering and Operations organizations.  You will lead cross-functional teams scaling product development across SimpliSafe through driving critical programs, aligning cross-functional teams across Engineering, Operations and Product and proactively unblocking obstacles by solving complex challenges.. Reporting to the Chief Technology and Operations Officer, the Sr. Director, Engineering & Operations Strategy is a newly created role and a unique opportunity to build scalable solutions as we evolve to a global $1BB plus company and beyond. 

What You’ll Do

  • Act as an advisor and partner to CTOO stepping up to fill key gaps and opportunities across the organization managing ad hoc projects and analysis, program management priorities and initiatives.
  • Partner closely with Engineering, Operations, Product and Design on efficient operational processes including planning, execution and reviews
  • Partner with Engineering and Operations leadership to help define strategies and prioritize, based on value creation potential and opportunity size.
  • Drive the annual business planning and prioritization process and work closely with the executive leadership team to shape strategic priorities
  • Own dashboards and reporting for the organization partnering closely with key stakeholders across the business. 
  • Build connections with key leaders across the company to enable strong communication and collaboration
  • Build and lead a distributed team including strategists and customer success engineering.

What You’ll Need

  • Master's degree or equivalent practical experience.
  • Deep Experience with stakeholder management.
  • Diverse experience across the engineering and operations domain. 
  • Ability to create effective relationships, influence, and collaborate at all organizational levels.
  • Ability to take initiative and work on a team.
  • Ability to take complex, ambitious topics and create compelling narratives for different audiences.
  • Excellent communication, problem-solving, strategic, and analytical skills with excellent business judgment.

What Values You’ll Share:

  • Customer Obsessed - Building deep empathy for customers and developing strong, long-term relationships with them.
  • Aim High - Always challenging oneself and others to raise the bar. 
  • No Ego - “no job too small” attitude, and open, inclusive and humble style.
  • One Team - highly collaborative approach to achieving success.
  • Lift As We Climb - A track record of investing in developing others and helping others succeed.
  • Lean & Nimble - working with agility and efficiency to experiment in an often-ambiguous environment.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.  Likewise, we are committed to full support of qualified individuals in hiring and employment. In keeping with this commitment, we will work with qualified individuals with disabilities to assess whether a reasonable accommodation may be provided to perform the essential functions of their role, absent undue hardship. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact careers@simplisafe.com.

Apply Now

Voluntary Self-Identification


For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.


As set forth in SimpliSafe’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.


Race & Ethnicity Definitions


If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:


A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.


A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.


An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.


An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305
OMB Control Number 1250-0005
Expires 05/31/2023


Voluntary Self-Identification of Disability


Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.


How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.


Disabilities include, but are not limited to:


  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.


PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.


View All Jobs