Senior Manufacturing Ops Lead

About SimpliSafe

We’re a high-tech home security company that’s passionate about protecting the life you’ve built. So, we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no-ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities, and make a huge impact on the lives of all those that we protect. We don’t just want you to work here. We want you to grow and thrive here.

Why are we hiring?

Well, we’re growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we relentlessly pursue our goal of ensuring everyone feels safe in their own home.

SimpliSafe is seeking a Manufacturing Operations Lead to join the manufacturing organization of an award-winning wireless/IoT home security company. You will work with internal and external teams to lead activities in product and process development, continuous improvement and other strategic areas. In this role, you will be the voice of the manufacturing team, focusing on achieving manufacturing, quality, and supply chain deliverables, along with cost, quality and delivery goals. The ideal candidate has a project management foundation, experience in consumer products or electronics manufacturing, and a passion for building and improving standard work processes and tools. This role is an agent for collaboration, accountability, continuous improvement, and change agility.   

What You'll Do 

Primary Responsibilities:

  • Serve as the voice of the manufacturing and supply chain teams throughout the product life cycle
  • Work closely with external JDM/CM/EMS/supplier teams and internal SimpliSafe development teams to successfully transition NPI products into mass production; align on roles and responsibilities, track progress, escalate issues, and ensure teams are properly integrated to achieve deliverables
  • Lead internal and JDM/CM teams as Program Manager for Sustaining programs, including product cost-downs, performance improvements, and other sustaining product changes
  • Act as point of accountability for manufacturing and supply chain execution by communicating costs, risks, schedules, and other issues to senior management
  • Build an in-depth understanding of our products, manufacturing processes, and documentation requirements to contribute to the successful completion of NPI and sustaining programs. Work with internal and external teams to develop thorough documentation and manage change control processes.
  • Engage appropriate quality and compliance resources to provide validation/qualification and certification services to achieve project goals.
  • Partner with engineering, sourcing, and supply chain teams to actively manage build schedules, material readiness, and production plans
  • Assist in the creation and rollout of processes and tools to help SimpliSafe work better, including data collection methods, reporting of metrics/KPIs, and risk management
  • Contribute to and drive continuous improvement and enhancement processes

What You'll Need:

Desired Skills and Experience:

  • 2+ years in the development and manufacturing of high-volume consumer electronics
  • Strong process and planning skills with significant experience in project/program management
  • Data-driven and results-oriented approach to problem solving
  • Ability to communicate effectively across the organization; excellent written and verbal communication skills
  • Enjoy working in a highly collaborative environment; strong ability to develop and foster partner relationships
  • Self-disciplined approach to achieve results; motivation to spot problems and solve them
  • Experience managing Asian manufacturing partners and traveling to manufacturing sites; ability to travel internationally 2-4 times per year
  • Background in mechanical, electrical, or industrial engineering, manufacturing, or product development 


  • Project Management certification or equivalent course work
  • Master’s degree in Engineering or Business
  • Experience manufacturing in Mexico and Europe
  • Experience with refurbishment and repair processes as well as postponement processes
  • Familiarity with stage gate processes

What Values You’ll Share:

  • Customer Obsessed - Building deep empathy for customers and developing strong, long-term relationships with them.
  • Aim High - Always challenging oneself and others to raise the bar.
  • No Ego - “no job too small” attitude, and open, inclusive and humble style.
  • One Team - highly collaborative approach to achieving success.
  • Lift As We Climb - A track record of investing in developing others and helping others succeed.
  • Lean & Nimble - working with agility and efficiency to experiment in an often-ambiguous environment.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.  Likewise, we are committed to full support of qualified individuals in hiring and employment. In keeping with this commitment, we will work with qualified individuals with disabilities to assess whether a reasonable accommodation may be provided to perform the essential functions of their role, absent undue hardship. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact


Apply Now

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in SimpliSafe’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305
OMB Control Number 1250-0005
Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

View All Jobs