Director of Product Management, Monitoring Experiences

WE ARE …

At SimpliSafe, we put the consumer at the center of everything we do. This obsession has enabled us to quietly transform home security from an outdated, unfriendly, and expensive industry to an elegant, thoughtful, beautifully designed, and affordable experience. Though we are top ratings in the App/Play store and have been awarded editor’s choice by CNET, the Wirecutter and PCMag, we do not rest on our laurels.  We are continuing to find ways to combine the power of technology and our people to make homes safe and deliver a delightful consumer experience while doing it.  If you are passionate about creating holistic experiences that change and save lives, SimpliSafe may be the right place for you.

THE JOB …

As Director of Product, Monitoring, you will be leading the vision for SimpliSafe’s next generation professional monitoring products and experiences.  The security industry has expanded to options ranging from legacy professional install providers to DIY self-install and cameras.  There are many options now for consumers.  However, a home is not truly safe and secure without 24/7 professional monitoring.  While rooted in our fundamentals of easy to install, affordable, and beautiful design, our strategy is to deliver superior safety outcomes and a consumer-centric experience during potential safety/alarm events.  You will be responsible for bringing this strategy to life which will further accelerate SimpliSafe’s growth as we obtain consumers with higher protection needs.  The products and services you create will save lives in medical, fire and crime emergencies.

You’ve got..

  • A consistent track record of delivering meaningful products/services to market.
  • The ability to manage, actively coach direct reports and lead a team across functions (engineering, ID/UX, marketing, operations, external partners)
  • A willingness to lead and roll up sleeves to get things done
  • A degree (BA/BS equivalent), preferably in a technical field (engineering/science)
  • Ability to collaborate effectively with peers within Product and across functions
  • 10+ years of experience in product leadership roles
  • An in-depth understanding of service business models
  • An Interest (required) or experience in the security industry (preferred)

What’s in it for you…

  • Be part of a mission-driven Company that is disrupting the home security industry
  • Grow your leadership skills
  • Gain highly valued experience in a recurring revenue business
  • Grow your skills as a coach and mentor for the next generation of Product Leaders
  • Be in a dynamic office environment located in downtown Boston with both the benefits of in-office presence and convenience of a flexible hybrid schedule.
  • The accomplishment of have a real and meaningful impact on the consumers you serve (including saving lives)

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.  Likewise, we are committed to full support of qualified individuals in hiring and employment. In keeping with this commitment, we will work with qualified individuals with disabilities to assess whether a reasonable accommodation may be provided to perform the essential functions of their role, absent undue hardship. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact careers@simplisafe.com.

Apply Now

Voluntary Self-Identification


For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.


As set forth in SimpliSafe’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.


Race & Ethnicity Definitions


If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:


A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.


A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.


An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.


An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.



Form CC-305
OMB Control Number 1250-0005
Expires 05/31/2023


Voluntary Self-Identification of Disability


Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.


How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.


Disabilities include, but are not limited to:


  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.


PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.


View All Jobs